CALL TO ACTION: Tell Amazon NO to KINDLE Censorship

I think we need to band together as yaoi fans and tell Amazon we are not happy with the censorship of our beloved yaoi titles, whatever their reasoning may be. I myself am a KINDLE user and at no point in time would I have purchased a KINDLE had I realized they would start censoring titles and CONTINUE to censor titles depending on their current whims. Please do your part by going to this link for KINDLE customer service, select "Questions about KINDLE books, subscription, or other content" as your issue (not "Problems with…" as that may go to an I.T. type person) and state your displeasure with their ever changing policies about acceptable content. You can also send a direct email to kindle-feedback@amazon.com.

Please spread the word! (Twitter, Facebook, forums…) If you do get a response, please post it in comments for all to see so we can prove whether or not they are taking us seriously. Thank you!

EDIT: Here is a post that was started by someone else on the KINDLE forums. As you can see, they are already misunderstanding what yaoi really is. Feel free to add your 2 cents worth so other KINDLE users understand what the real issue is.

~Jennifer LeBlanc

33 Comments

  • European customers link to Amazon.co.uk’s page for this is http://www.amazon.co.uk/gp/help/contact-us/kindle-help.html . You’ll be asked to log in, then you select the Customer Service Help button to the far right. Rest of the instructions are the same, as you then get the drop down menu just like on the US site.

    [Reply to this comment]

    Jennifer LeBlanc AKA Asami's Girl Reply:

    Thanks for posting that!

    [Reply to this comment]

  • There is also an option to not sign in so if you don’t wish to, or don’t have an account, you can still use the form.

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  • Can you please provide more specifics of the censoring that you believe is occurring? This is the first I’ve read about it and I follow the Kindle forums and discussion groups pretty closely. Thanks!

    D

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    Jennifer LeBlanc AKA Asami's Girl Reply:

    This is the original post that started the discussion: http://theyaoireview.com/2011/05/03/yaoi-news-kindle-bans-some-yaoi-titles/

    I posted that yesterday. :-) We are not 100% sure at this time why they are censoring as there are varying stories and Amazon is not confirming one way or the other. It’s gone from explicit content to gay content to young characters. We’re waiting on confirmation if they will give it to us. They did comment (which is in the comment section of that post) but they basically said they don’t know why.

    [Reply to this comment]

  • This is the letter I sent:

    I find your recent changing of content guidelines for the Kindle and selective removal of certain yaoi manga featuring romance between consenting adults unfortunate. I refer to titles from Digigtal Manga Publishing’s 801 Media titles Weekend Lovers , King of Debt, The Selfish Demon King, and the removal of The Color of Love, among others. Why were these books, which cater to a dedicated female fan base, deleted when hard-core pornography featuring (and catering) to straight men remains available? Is Amazon again displaying bias against GLBT content, not to mention female readers of the genre? Or is Amazon in the process of deleting all erotica, and that a GLBT genre was suspiciously only the first to be targeted? Either option is troubling. As an adult reader, I would want the option to purchase all legal content, regardless of whether it offends my personal tastes or morals, simply because it is fair and right.

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  • «My brithday is coming, and I was looking forward to buy a kindle. Reason why? I’m a Yaoi fan, and there’re lots of Yaoi you cannot get on a paperback format that you can get in digital format, and those are sold on Amazon. Actually, I should now say USED to be sold, because of your recent changes in the terms of use banning sexual content. Yaoi does have sexual content. You may not realise it, but those who enjoy eroticism, no matter is it on a gay/straight/bi base, are numerous and loyal fans who will buy a lot of products. Ask any manga publisher about it. Yaoi and other forms of eroticism are rarely in their top sales, but it does sell a lot. We are an important part of your client base, and you should know that your random stupid new censorship is not only getting us angry, it’s making you lose sales and clients. You lost me, I shall never be the client of a company that applies such senseless rules. I’m over eighteen, in my country I have the right to buy graphic novels with sexual content if I want, and your job as an enterprise is not to force your ideas on us, but to answer a demand. You may defend yourself stating thant it’s up to you to sell or not to sell a product, and to juge it as you please, but we see the fact that you juge sexual content as systematically unapropriate and do not tolerate it as an injustice, and we shall fight for it. In other words, prepare yourself to face criticism and unhappy customers.»

    I find what has been said in the post above mine to be way better than what I sent to them, but I’m glad I did my part to stop the censorship. Yaoi fans have the power!

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  • Here’s what I emailed to Amazon’s Kindle dept.:

    “I am disturbed by Amazon’s recent change in policy regarding the de-listing (or refusal to accept) “explicit” content/male-male romantic content/yaoi content for the Kindle.

    I request that Amazon make a general announcement clarifying exactly what its standards are as far as what is “acceptable content” for the Kindle and what is not, and on what basis, so that Amazon customers can make informed decisions as to whether this new policy is acceptable to us as customers – or not. Thank you.”

    [Reply to this comment]

  • Here’s what I wrote:
    “I am highly upset that you (Amazon) have started banning many yaoi titles from the kindle service. Have you learned nothing from the #amazonfail episode, where the LGBT titles were de-ranked? Please stop censoring things I like, and trying to tell me what I should and should not read. I LIKE buying from Amazon, but I will have to find alternatives if you don’t stop trying to censor LGBT literature. (And yes, yaoi IS LGBT literature, even if it is couched in erotica.)”

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  • I am emailing you guys in regards to the new policy you have posted on the Kindle Censorship that you have posted. You have discontinued some boy’s love manga (Ex: http://www.amazon.com/Belov%C3%A9d-3956-Yaoi-ebook/dp/B004C055SQ/ref=pd_sim_dbs_kinc_3?ie=UTF8&m=AG56TWVU5XWC2) because of your new policy and how they go against it for their ‘hardcore pornography.’ While Some of that maybe true, I did a basic search on hardcore pornography, and I just so happened to find this list:

    http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=erotica&x=0&y=0#/ref=nb_sb_ss_i_0_16?url=search-alias%3Daps&field-keywords=hardcoreporn+dvd&sprefix=hardcoreporn+dvd&rh=i%3Aaps%2Ck%3Ahardcoreporn+dvd

    Also, for the kindle, including this:

    http://www.amazon.com/No-Holes-Barred-ebook/dp/B004IARV9Q/ref=pd_sim_kinc_5?ie=UTF8&m=AG56TWVU5XWC2

    51 Pages of Frontal and Rear Nudity? Including the other titles that are Recommended below?

    While I understand Amazon trying to make a shopping environment where it is family friendly and oriented, you’re probably going to hear the same song and dance that this is discriminating against homosexuality. But I will say this, if you’re going to get rid of pornography, get rid of it as a whole, don’t go just taking out boys love manga when it BARELY even shows FULL FRONTAL NUDITY. Why ban something that doesn’t even show everything and keep things that are using real life photos and showing the full monty?

    I was considering on getting a Kindle until you guys decided to ban a genre that I would love to read on your product, however this diminishes the top reasons why I would even think of buying a Kindle. Now I’m not so sure if I even want to buy from your store for my textbooks, gifts for friends and family, technology of all sorts, etc. if you’re going to discontinue some genre and don’t even filter the entire genre out. It’s going against your policy that you created.I know I’m not the first to make a complaint about this, and I’m certainly not going to be the last.

    If nothing changes about your “No hardcore pornography” policy, then I’m taking my business to your competitor, Barnes’ and Noble and hope they don’t make the same mistake. I thank you for taking the time for reading this email.

    [Reply to this comment]

  • I didn’t copy the letter, but I definitely sent one. It’s incredibly sad that they don’t understand the real issue at hand. This is a decision readers have the right to make, and making decisions in the manner that they have is biased. I would understand if the decision was a matter of money or something more business-related, but this seems to be just someone’s personal opinion. I was going to buy an e-reader (likely the Kindle), but now I’m thinking I won’t bother. Why buy something (and it’s not cheap) that is severely biased and doesn’t allow you the freedom to make your own decisions? What will they decide to censor tomorrow?

    [Reply to this comment]

  • I also sent them an e-mail about the removed yaoi manga and asked what criteria they use to decide whether something is acceptable content or not. I basically got the same standard reply as meichell already posted in her comment on the original post.

    “Hello,

    I am sorry to hear that the some of the Kindle books you are interested in are no longer available on the Amazon.co.uk website.

    Occasionally books are removed from the Kindle Store for various reasons. We do not have any specific details about why this particular book may have been removed. The book’s publishers decide if a book is to be made available for the Kindle, and they can change this status at any time.

    As the books you are interested in are not currently on the Amazon.co.uk website, we recommend that you please contact the publisher directly and ask that they make their content available on Kindle.

    Thanks for helping us improve the catalogue available for Kindle. We look forward to seeing you again soon.”

    [Reply to this comment]

    meichell Reply:

    I think that’s word for word the same response I got from Amazon in the U.S.!

    [Reply to this comment]

  • Awesome! Keep it up everyone! Hopefully they get sick of the letters and do something.

    [Reply to this comment]

  • This is the response I received from Amazon:

    “Hello,

    I’m sorry, occasionally books are removed from the Kindle Store for various reasons. We don’t have any details about why this particular book may have been removed.

    If you are interested in the book, please click the link labeled “Please tell the publisher: I’d like to read this book on Kindle.” directly below the product image on the book’s detail page.”

    The rest of the email was a bunch of promotion for Kindle.

    [Reply to this comment]

  • I am glad that you brought this to my attention! I had been considering buying a Kindle for myself but I guess that won’t be happening anytime soon! I sent them an email, trying to be courteous and pointing out the slippery slope they’re heading down… Here’s hoping they’ll stop shooting themselves in the foot. Honestly, I can’t say I’m too surprised, but it’s definitely disappointing.

    [Reply to this comment]

  • I also sent a letter! You’d think they’d have learned by now, wouldn’t you? This is just crazy. Why is it ALWAYS only gay erotica? Come on, America.. It’s not illegal or bad anymore. Jeez.

    [Reply to this comment]

  • I sent a letter to Kindle-feedback(below the response) and this is their response to me:

    Hello,

    Thanks for writing to us with your suggestion.

    The items you referenced are not available for sale. Thank you for contacting us.

    I have passed your message on to the appropriate department in our company for consideration. Customer feedback like yours is very important in helping us continue to improve the selection and service we provide.

    The Kindle Team will carefully review your comments.

    Thanks for your interest in Kindle.

    Thank you for your recent inquiry. Did I solve your problem?

    If yes, please click here:
    http://www.amazon.com/gp/help/survey?p=A2VQGRMMUXRSJD&k=hy

    If no, please click here:
    http://www.amazon.com/gp/help/survey?p=A2VQGRMMUXRSJD&k=hn

    Best regards,

    Yogesh J.
    Amazon.com
    Your feedback is helping us build Earth’s Most Customer-Centric Company.
    http://www.amazon.com/your-account

    —- Original message: —-

    To Whom It May Concern:

    I have just finished reading several articles which state Amazon has removed Yaoi and non-Yaoi kindle and print titles from your store. I am an avid reader of Yaoi and have purchased several titles in the past from Amazon. I am greatly disturbed that you are trying to censor what I can and cannot read on my kindle reader. Although I do occasionally purchase at other eBook stores, I’ve spent hundreds of dollars purchasing kindle ebooks and other items from Amazon. It seems as though I may have to start purchasing those items elsewhere if you continue on this path.

    Sincerely,

    Ferishia

    [Reply to this comment]

  • Alright, I mailed Amazon with this question. ” I’d like to know why Yaoi is being censored on the Kindle? Amazon sells Yaoi books. Amazon also sells lots of other pornographic titles from written fiction, illustrated books, manga…etc. Some of which I don’t care for but I’m not going to tell people what they can and cannot read. I enjoy the Yaoi books I buy from Amazon. I’d like to be able to read what I enjoy in an electronic format if I purchase a Kindle.”

    The answer I got was….

    “Hello,

    We’ve forwarded this to the correct team internally.

    Thank you for the information.

    Thank you for your recent inquiry. Did I solve your problem?”

    They gave me various links for yes or no. Well they didn’t answer my question yet so I’ll say no. Until they give me some sort of real answer.

    [Reply to this comment]

    Billie Jean Reply:

    That’s the word for word response I got too.

    [Reply to this comment]

  • Here’s my email that I sent to amazon: Hello, I was just informed that you are deleting yaoi titles from Kindle. Please don’t do that. The only reason I’m interested in getting a Kindle is so I can buy more yaoi. But if you’re going to be deleting titles than I won’t have a reason to buy a Kindle.

    And this is the response that I got: Hello,

    We do not provide information about the inner workings of our company. I hope you’ll understand our position.

    [Reply to this comment]

  • Ugh… just got an email back from Amazon. Their only reply to my previous letter? “We’re sorry, but we do not carry the product you referenced.” F-ing DUH! That’s WHY I WROTE TO COMPLAIN.

    [Reply to this comment]

  • This is the response I got from Amazon:

    “Hello,

    I’m sorry for the delay in getting back to you about this.

    I understand your concern regarding the removal of certain offensive books.

    We’ve forwarded this to the correct team internally. Thank you for your feedback.

    Did I solve your problem?

    If yes, please click here:
    http://www.amazon.com/rsvp-y?c=hyrdrruc3445438967

    If no, please click here:
    http://www.amazon.com/rsvp-n?c=hyrdrruc3445438967

    Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

    To contact us about an unrelated issue, please visit the Help section of our web site.

    Best regards,

    Mamatha A
    Amazon.com
    Your feedback is helping us build Earth’s Most Customer-Centric Company.
    http://www.amazon.com/your-account

    I responded that the whole point of my email was that these were NOT offensive books, and that they clearly do not take customer complaints seriously.

    [Reply to this comment]

  • I sent Amazon another email:

    When I wrote to Amazon expressing my regret that they chose to delete certain yaoi comics from their Kindle stores from publishers Digital Manga Publishing and Yaoi PRess, I received a reply from Customer Service Representative Mamatha A about my “concern regarding the removal of certain offensive books.” The whole point of my complaint was that these books were NOT offensive. It is now clear to me that Amazon does not take customer service or concerns seriously, as well as apply a Mac-store like approach to censorship and free speech.

    [Reply to this comment]

  • I’m pretty well amazed but not in the least surprised by this ‘double standard’. Here is an amazing example. I work with many thousands of nude photo books, graphic novels and erotica.

    But look at this on Amazon!

    http://www.amazon.com/Girl-Kevin-Taylor/dp/1561632317/ref=sr_1_9?s=books&ie=UTF8&qid=1305586091&sr=1-9

    In the look inside section of this Graphic Novel… Full on action with a Penis! About 10 pages there!

    I doubt highly if the Yaoi title banned was this intense, and if so I’m sure the ‘contents’ of the banned Yaoi title were not previewed in such a manner.

    Amazing!

    [Reply to this comment]

  • I just sent my e-mail.
    I hope it leads to something.

    [Reply to this comment]

  • I just sent an e-mail and the reply was:
    Hello,

    We’ve forwarded this to the correct team internally. Thank you for the information.

    Thank you for your recent inquiry. Did I solve your problem?

    If yes, please click here:
    http://www.amazon.com/gp/help/survey?p=A24IVHIR79GYH2&k=hy

    If no, please click here:
    http://www.amazon.com/gp/help/survey?p=A24IVHIR79GYH2&k=hn

    Best regards,

    Syeda H
    Amazon.com
    Your feedback is helping us build Earth’s Most Customer-Centric Company.
    http://www.amazon.com/your-account

    [Reply to this comment]

  • Here’s what I wrote to them :)

    ‘Hello,

    I’ve just recently heard that Amazon has decided to ban certain yaoi titles including ‘Weekend Lovers’, ‘King of Dept’, ‘The Colour of Love’ and ‘The Selfish Demon King’ due to the nature of their content. I consider this a great pity as I am a big fan of some yaoi titles and I disagree with the idea of book censorship.
    I’m afraid that if Kindle continues to ban more yaoi titles I will resort to using other e-book stores as this matter is a principally important one for me.
    Please let me know if it is Amazon’s intention to ban more yaoi titles so that I can make an informed choice about alternative e-book stores.

    Kind regards’

    [Reply to this comment]

  • I just emailed this to them (I was biiter, as they deserve):

    Once you tried to ban anything GLBT related (even books like financial planning for gay couples) or everything with the words Gay, Lesbian, Bisexual and Transexual in it. The hard hetero stuff remained (“surprisingly”). That was a big shame for your company in my opinion (and there are many people that share my opinion). It seems the “pure” souls in Amazon.com want to pass this rule again thinking that we stopped watch you. And this time you target yaoi. But we, the people which defend the basic humant rights, will always be here to say stop to your homophobia. If you want to spread art you have to respect all kind of it. You cannot ignore existing group of people. If you hate gays as much just made another, christian-only and openly anti-gay company, and spread the books of Westboro Baptist Church. If you want to be world-wide company for art you have to respect all kind of diversity.

    With no respect:

    Veselina, 37 yo, female
    Bulgaria
    Heterosexual, Atheist, Gay Rights Defender

    [Reply to this comment]

  • I just wrote them an e-mail. I absolutely refuse to waste time signing up for Amazon. They’re so damn annoying with all this BS.

    [Reply to this comment]

  • This is just stupid and pisses me of i spend all my money on manga and anime and if they keep banning yaoi well then i wont buy from them anymore FOR ANYTHING and i get most of my stuff off amazon too i was gonna trade my nook in for a kindle because the nooks dont have manga but i geuss thats not gonna happen.

    [Reply to this comment]

  • I haven’t checked the other titles, but Kiss Ariki 2 seems to be back up at the Kindle store so perhaps everyone’s complaints to Amazon did some good after all. I also just downloaded chapter 5 of the same series, which was also pretty explicit, so I’m hoping that they’ve stopped targeting and singling out yaoi.

    [Reply to this comment]

  • How can amazon do that.
    When did they have a chice on we FREAKING read.

    [Reply to this comment]

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